Quick answer: Chitthi is a WhatsApp CRM by Feb Tech (Roorkee, India) for sending bulk WhatsApp campaigns, replying to customers from one team inbox and running a chatbot and AI agent, on the official WhatsApp Cloud API. One plan costs ₹1,999 a month.
Chitthi is a WhatsApp CRM and bulk WhatsApp marketing software for Indian businesses. It lets you send personalised WhatsApp campaigns to your customer list, answer every reply from one team inbox, and let a chatbot and AI agent reply 24×7. Built only on the official WhatsApp Cloud API from Meta, in Hindi, English and Telugu.
By Feb Tech IT Solutions Pvt Ltd · Updated 2026-10-13
Welcome menu with buttons, keyword replies, after-hours messages and hand-over to your team are free. The AI agent answers questions from your business details in Hindi, Hinglish or English, free for the first month.
₹1,999 a month, or ₹5,397 a quarter (10% off), with unlimited contacts, campaigns and team members. 0% markup on Meta message charges.
The Chitthi Android app, "Chitthi: WhatsApp CRM", is on Google Play. Reply to customers with a notification for every new message, send a campaign with a photo and each customer's name, and add call notes and follow-up reminders, from your phone. Log in with your Chitthi account.
“Chitthi ka panel samajhna bahut aasaan hai. Feb Tech ki team ne shuru se setup me poori madad ki aur har sawaal ka turant jawab diya. Hum jald hi apne loan customers ke liye WhatsApp campaigns shuru kar rahe hain.” — Anuj tyagi, Royal Bridge
“Customers ke WhatsApp messages ab ek hi jagah aate hain aur reply karna bahut aasaan ho gaya hai. AI agent kai sawaalon ka jawab khud de deta hai. Setup jaldi ho gaya aur Feb Tech ki team ne har step pe madad ki.” — Govind, Roadengo, Haridwar
Chitthi is a WhatsApp CRM by Feb Tech for Indian businesses. You send bulk WhatsApp campaigns, reply to customers from one team inbox, run a WhatsApp chatbot and AI agent, and track delivery, all on the official WhatsApp Cloud API from Meta.
One plan: ₹1,999 a month, or ₹5,397 a quarter (₹1,799 a month). Unlimited contacts, campaigns and team members. Meta bills its message charges to your own Meta account with no markup from us.
Chitthi uses only the official WhatsApp Cloud API, never unofficial tools. Daily limits, opt-out handling and automatic failure checks protect your number quality.
Yes. The keyword and menu chatbot is included free with every plan. The AI agent is free for your first month, then ₹1,000 a month.
Meta charges per delivered message, billed to your own Meta account (marketing about ₹0.86, utility about ₹0.12 per message plus GST in India). Replies within 24 hours of a customer message are free. Failed messages cost nothing.
Yes. You can set up yourself with the step-by-step guide, or our team connects your number, gets your templates approved and imports your contacts for a one-time ₹500.
Get the Chitthi app on Google Play
Get started · Pricing · WhatsApp Business API · Bulk WhatsApp messages · WhatsApp chatbot · WhatsApp marketing guide · About · Contact · Partner program
Feb Tech IT Solutions Pvt Ltd, Roorkee, Haridwar, Uttarakhand 247667, India · +91-74094-58821 · rajat@febtech.in